Have a question? Check out my FAQs or contact me via contact form below.
Frequently Asked Questions
Frequently Asked Questions
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Yes. All pieces are food safe and microwave safe, unless the item description says differently.
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Items are dishwasher safe, however, I always recommend hand washing. If you do use the dishwasher, I recommend the top shelf.
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Sometimes! Let’s chat about your ideas and we will see if it’s something I am able to do.
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Yes! I work at the Rock Hill Pottery Studio in downtown Rock Hill, SC. My next in person market is at the Pottery Festival in Camp North End on May 9. I’d love to meet you in person, come say hi!
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In stock items:
Please allow 4 to 7 days for processing.Made-to-order items:
Please allow 2 to 5 weeks for processing.Once your item has shipped, you will receive an email with tracking information. Orders are shipped with USPS Ground Advantage and arrive 2 to 7 days after processing.
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If your piece is broken during shipping, please reach out to me within 7 days. I will either refund you, or if I have a similar item in stock, I can send you a new piece.
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I do not accept returns at this time.
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Once your item has been shipped via the post office, I no longer have control. You will receive a tracking number via email, please check it regularly.
I am not responsible for lost or stolen packages.
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